Terms and Conditions


TheDroneSaver.com, Notices, Terms, and Conditions


The Drone saver is the online store owned and operated by TheDroneSaver.com, a limited liability company under the laws of the state of Florida, USA (""). The Drone Saver llc may update or change the below terms, conditions, policies, and notices at any time and without notice.


These tools have their limitations. To be used effectively they should be used carefully. The items are light weight but strong and flexible when used for their specific applications such as retrieving your RC from a tree but not using it to trim or break the tree. Heavy-handedness and excessive force can create issues which can cause damage.


TheDroneSaver Poles:

The Drone Saver Poles are warrantied for 30 days from the date of purchase, covering damage caused in transit or from normal usage. This warranty does not cover damage caused by excessive force, mishandling or usage for applications outside or beyond the scope of intended use of the products.


1.0 Warning Notice

You acknowledge that you fully understand the inherent danger involved when operating this pole by powerlines and other dangerous areas. Prevent electrical shock by always using common sense and awareness when using your drone save pole. The pole itself is non conductive on purpose for your safety but the hook is not and can short circuit your electronics if cross connected while battery is plugged into your RC so be careful where you hook it.


2.0 No Warranty past 30days/Liability

The Drone Saver llc, provides no warranty of any kind for any of the equipment it sells or otherwise distributes, past 30 days. You assume all risks for any products purchased or received from The Drone Saver.com, llc. The Drone Saver llc, and its employees are not liable for any instance of injury to you or others, or damage or destruction of property.  Additionally, The Drone Saver llc is not liable for any damages consequential or inconsequential resulting from the use or application of any  provided products.  We sell our equipment expressly without warranty or performance for any use or situation.  It is up to the user to ensure that the products safely meet the user’s intended purpose.


3.1 Faulty Items

If an item you received from TheDroneSaver,llc is deemed to be inoperable or faulty (“Faulty Item”)  due to a manufacturing defect, We may replace or repair that item at its sole discretion, if it is deemed by us that the fault is indeed due to a manufacturing defect and not user misuse including construction error. The Drone Saver LLC will not be liable for equipment that might have been lost and/or damaged as a result of the Faulty Item.


3.2 Incorrectly Published Product Details

While every attempt is made to have accurate information on our website, The Drone Saver LLC is not liable for any issues that may result from incorrect product details published on the The Drone Saver LLC web site. Please note that specifications and prices may change without notice. For confirmation of specifications, pricing or availability; please contact The Drone Saver LLC customer service directly.


4.0 Returns

Please see  TheDroneSaver,llc s Return Policy.


5.0 Shipping Terms and Conditions


5.1 Commercial Carriers

You accept USPS, UPS, FedEx and all other commercial carriers Getup offers or chooses to fulfil your order ("Mail Carrier(s)") as reliable mail carriers and TheDroneSaver,llc’s carriers of choice.


5.2 Shipping Address

We need a complete and valid street address to ship your products.   We do not allow orders to be shipped to the following:

  • Freight Forwarders  - We ship internationally to almost any country in the world ourselves

  • Hotel and Convention Center Addresses - We have had a problem with packages getting lost at hotels and convention centers. We require a permanent, verified, residential or established business address.

  • PO Boxes, including APO addresses - Shipments to PO Boxes and APO addresses are reviewed on a case by case basis and may be declined. To avoid your order being held for review, use your regular residential or business address.

  • COD - We never ship Cash On Delivery. All products must be prepaid.

  • Export Compliance - We strive to fully comply to all laws of the USA, including embargo to exports to named countries, companies and individuals.


5.3 Tracking and Lost Shipments

If you select "Free Shipping", TheDroneSaver,llc will send your packages with United States Postal Service ("USPS"). Depending on the type of USPS service chosen by TheDroneSaver,llc, the package may show receipt by the USPS, but may not show any tracking information after it was received by the USPS. Even mail service types that typically provide full tracking information to your location may sometimes not show any information beyond the USPS receiving the package. TheDroneSaver,llc has no influence or control over the internal processes of Mail Carriers or the local postal system of your country. TheDroneSaver,llc cannot be held liable for any mistakes made by a Mail Carrier or your local country's postal service.

If the tracking information for your package shows receipt by any of TheDroneSaver,llc 's mail carriers, TheDroneSaver,llc is not responsible if your package never arrives at your location. No refunds will be provided if your package is lost in the mail system either in the USA or in your destination country. Almost all packages sent by TheDroneSaver,llc reach their recipient. Please contact the Mail Carrier directly if there is a shipping issue or claim.


5.4 Shipping insurance

When TheDroneSaver,llc sends your order with any Mail Carrier, the delivery is not insured. Additional and optional "shipping insurance" may be offered for an additional charge at TheDroneSaver,llc 's sole discretion. 


5.5 Signature requirements

None of the mail services offered by TheDroneSaver,llc require a signature on delivery of your package. Only in certain cases and in the sole discretion of Getup will a signature be required.


5.6 Customs, Duties, and "Return to Sender" Packages

For orders shipped outside the USA, you are solely responsible for any and all import duties your local customs office may impose on your order. If a package is returned to TheDroneSaver,llc due to the Mail Carrier's inability to collect customs duties or deliver the package to your provided ship-to address, TheDroneSaver,llc will not refund a) shipping costs from TheDroneSaver,llc to your location and b) the cost of returning the package back to TheDroneSaver,llc, when and if the package is returned to TheDroneSaver,llc. In the event that a package can not be delivered due to the issues listed in this paragraph and the overall value of your order is less than the cost of returning the package back to TheDroneSaver,llc, TheDroneSaver,llc may elect to 'abandon' the package. If your package is abandoned, you will not receive a refund.


5.7 Backordered items

If your order contains items that are 'backordered', your entire order will be held until the backordered item(s) come(s) into stock. All orders ship complete. Partial shipments are only available under certain conditions and in the sole discretion of TheDroneSaver,llc. Items of your order that are not on backorder will be held in reserve for you so that no previously purchased item runs out of stock while we wait on the backordered item(s).


5.8 Canceled Order Refunds

All orders that are declined by us due to a) violation of any of our shipping rules; or b) suspected fraud, are automatically voided with your method of payment and canceled.  In most cases, you will be notified of any order cancellations.


5.9 Shipment Times and Delays

Orders having all items in-stock and placed before 2:30pm EST Monday-Friday typically ship the same day.  Exceptions may occur due to holidays, payment review delays or other unforeseen issues.  Orders placed after 2:30pm EST will typically leave our warehouse the next business day from the time your order is placed. Transit times for "Next-Day" and other expedited forms of shipping are calculated from the point in time that the Mail Carrier picks up an order from our warehouse after processing. In rare cases and depending on your ship to address, it can take longer than indicated for a package to reach you. This delay is independent of the mail service you chose during check-out. The delivery time frames provided are averages for most mail pieces. TheDroneSaver,llc is not responsible if a Mail Carrier or your local country's postal service delays the arrival of your package due to custom holds or other issues. TheDroneSaver,llc does not provide refunds in case your package is delayed.

5.10 Free Shipping

TheDroneSaver,llc now offers Free Shipping on a majority of orders. *Qualifying orders over $80 and shipping within the USA will be eligible for Free Economy Shipping. 

Some exceptions apply such as Priority Mail delays based on far western US or remote locations, or speciality items as noted on individual product pages.  Batteries can only be shipped ground and within the contiguous 48 United States. While free shipping is still available for orders containing batteries, 2-3 day shipping cannot be guaranteed due to the required ground shipping method. 

* Specific items within the store are excluded from free shipping due to their large size and/or weight. Items that are excluded from free shipping are clearly marked as such at the bottom of each product page description. If an order contains one of these items, the entire order will not be eligible for free shipping.


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